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Integrity Garage Door Repair

The Most Trusted and Experienced Name for Garage Door Repair and Replacement in Carrollton!

Integrity Garage Door Repair is an independently owned garage door repair company that specializes in repairing and replacing garage door. The company has been serving the residents of Carrollton, VA for many years. Integrity Garage Door Repair is well-known for its top-notch customer service.

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Garage Door Off Track - Causes and Solutions

Dealing with a garage door that has come off its track can be a frustrating and potentially dangerous situation. A misaligned garage door not only compromises the security of your home but also poses a safety risk to you and your family. 

Before panic sets in, it’s important to understand the causes of a garage door coming off track and the possible solutions to address the issue. In this blog post, we’ll explore the common reasons behind a garage door off track and provide actionable solutions to help you get your door back on track safely.

Garage Door Causes and Solutions

Broken or Misaligned Rollers

One of the leading causes of a garage door coming off track is broken or misaligned rollers. Rollers that are worn out, damaged, or not properly aligned can cause the door to slide off its tracks. Inspect the rollers for signs of wear, cracks, or damage. Replace any faulty rollers and ensure they are properly aligned and securely attached to the door.

Damaged Tracks

Another common cause of a garage door off track is damaged tracks. Over time, the tracks can become bent, dented, or obstructed, preventing the door from moving smoothly. Carefully examine the tracks for any visible damage or debris that may be causing the misalignment. 

Use a rubber mallet to gently straighten out minor bends or contact a professional garage door repair contractor to replace severely damaged tracks.

Loose or Broken Cables

Garage doors operate using cables that help in the lifting and lowering process. If the cables become loose, frayed, or broken, they can cause the door to derail from its tracks. Inspect the cables for signs of damage or slack. If you notice any issues, it’s essential to leave cable repairs or replacements to trained professionals due to the high tension involved.

Improper Spring Tension

Garage doors rely on springs to counterbalance their weight, ensuring smooth and controlled movement. If the spring tension is too loose or too tight, it can lead to an off-track situation. Adjusting spring tension requires specialized knowledge and tools, so it’s advisable to seek professional assistance to avoid accidents or further damage.

Obstructions or Excessive Weight

Sometimes, objects obstructing the door’s path or excessive weight can cause the door to jump off its tracks. Clear any debris or objects that may be blocking the tracks, preventing the door from operating properly. 

Additionally, if the door is carrying too much weight due to heavy or improperly balanced loads, it can put stress on the tracks and cause misalignment.

Seek Professional Assistance

While some minor off-track issues can be resolved with DIY efforts, it’s important to prioritize safety and seek professional help when needed. 

Garage door repair contractors have the expertise, experience, and tools to accurately diagnose and rectify off-track problems. Attempting complex repairs without proper knowledge can lead to further damage or personal injury.

Our Evaluation!

At Integrity Garage Door Repair, we understand the urgency and risks associated with a garage door off track. 

Our team of skilled professionals is equipped with the knowledge and tools to promptly diagnose and address off-track issues, ensuring the safe and efficient operation of your garage door. Contact us today for reliable garage door repair services and enjoy the peace of mind that comes with a properly functioning garage door.


Simple off-track issues, such as minor roller misalignments, can be resolved with careful DIY efforts. However, it’s crucial to prioritize safety and consult a professional if you’re unsure or encounter more complex problems. Garage door repair contractors have the necessary skills and equipment to handle off-track issues effectively.

Regular maintenance is key to preventing a garage door from derailing. Keep the tracks clean and free from debris, lubricate moving parts, and periodically inspect and replace worn-out rollers or cables. Additionally, avoid putting excessive weight on the door and ensure that it is properly balanced.